Terms of service

Terms of services


This website is operated by Zen Brew Collective (“we”, “us”, “our”).
Throughout the site, “you” refers to the user, browser, or customer.
Zen Brew Collective offers this website — including all information, tools, and services available from this site — conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to the terms of this Privacy Policy.
We are committed to protecting your personal information and using it only in ways that respect your privacy and comply with UK data protection laws (including the UK GDPR).

SECTION 1 — WHAT WE DO WITH YOUR INFORMATION

When you purchase something from our store, we collect the personal information you provide, such as your name, billing and shipping address, phone number, and email address.
We use this information to:

  • Process and deliver your orders

  • Communicate with you about your order or account

  • Improve your shopping experience

  • Comply with legal obligations (e.g., invoicing and record-keeping)

We may securely share necessary order information (for example, your name, address, and product details) with our trusted fulfilment and delivery partners, who package and dispatch your order on our behalf.
All partners follow strict privacy and data-handling standards to ensure your information remains protected and used solely for completing your purchase.

SECTION 2 — CONSENT

When you provide personal information to complete a transaction, verify your payment, arrange for a delivery, or return a purchase, you consent to our collection and use of that information for that specific purpose.
If we ask for your information for a secondary reason — such as marketing — we will either ask for your express consent or give you the opportunity to decline.

You can withdraw your consent at any time by contacting us at thismystore85@gmail.com.

SECTION 3 — DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.
Our fulfilment and logistics partners may process certain details solely to complete your order or return, under strict confidentiality and data protection agreements.

SECTION 4 — SHOPIFY HOSTING

Our store is hosted on Shopify Inc. They provide the e-commerce platform that enables us to sell our products to you.
Your data is stored through Shopify’s databases and the Shopify application on secure servers behind a firewall.

For more details, you can read Shopify’s full Privacy Policy here:
🔗 https://www.shopify.com/legal/privacy

SECTION 5 — THIRD-PARTY SERVICES

We work with selected third parties (for example, payment processors, couriers, and fulfilment suppliers).
Each third-party service provider collects, uses, and discloses your information only to the extent necessary for them to perform their role in completing your order.

Some providers may operate outside the UK. By using our Services, you consent to the transfer of your data where equivalent data-protection safeguards are in place.

SECTION 6 — SECURITY

We take all reasonable precautions and follow industry best practices to protect your personal information.
Your payment information is encrypted through SSL technology and processed securely through Shopify Payments or other verified gateways.
While no method of transmission over the internet is completely secure, we adhere to the highest standards to protect your data.

SECTION 7 — COOKIES

We use cookies to enhance your browsing experience.
Cookies help us remember your preferences, understand how you use our site, and improve its performance.
You may disable cookies in your browser settings, though some features of our site may not function properly without them.

SECTION 8 — AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minors in your care to use this site.

SECTION 9 — CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.
Changes and clarifications take effect immediately upon posting on our website.
If we make significant changes, we will notify users via email or a notice on our homepage.

SECTION 10 — CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to access, correct, amend, or delete any personal information we hold about you, please contact us at:

Zen Brew Collective
📧 thismystore85@gmail.com
🌐 www.zenbrewcollective.co.uk